Network Administrator
AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our “Excellence Team” based in DeRidder, LA. If you love working with great people and want to work on a winning team for an award-winning company known throughout the insurance industry for its high ethics and integrity, then the Network Administrator position is for you.
AMERISAFE is defined by its corporate culture of service. Service at AMERISAFE means delivering on the promises established in our insurance policies, supporting the work activities of our fellow employees, and donating time, talent and resources to our AMERISAFE family and communities. Our employees live out our mission of “providing quality service” not only at work, but in their personal lives as well. These concepts are the foundation of AMERISAFE’S culture and our employees are vital to this mission as we continue to build a better AMERISAFE. We are recognized by Business Insurance as one of the “Best Places to Work in Insurance” and by The Wards Group as one of the “Top 50” insurance companies in America.
AMERISAFE offers a competitive salary, full benefits package and much more. We have many tenured employees across 27 states. In short, employees stay with us because of who we are and what we do –exceptional people providing workers’ comp for working people. If you’re looking for a career, and not just a job, then AMERISAFE is for you.
This non-exempt position will have responsibility within the IT department for maintaining all aspects of network and telecom availability, uptime, and security, and reporting on the same. The Network Administrator will be responsible for the installation, configuration, operations, security and maintenance of all company network and telecom equipment. This position will work closely with other members of the IT Department to include but not limited to Technicians, System Administrators, and Software Developers.
Qualifications
The successful candidate will be able to demonstrate the following:
- Required minimum of five years’ work experience in network support and configuration, or equivalent credentials and experience, CompTIA Network+, CompTIA Security+ are a plus
- Excellent knowledge of LAN/WAN and wireless technology, related protocols, operating systems, concepts and security
- Excellent knowledge of Next Gen Firewall systems
- Excellent knowldge of enterprise grade load balancers
- Familiarity with patch management methodologies
- Excellent knowledge of physical and virtual server technology
- Excellent knowledge of telecommunications technology
- Excellent knowledge of end-user computing and mobile technology
- Excellent written and verbal communication skills
- Excellent organizational and time-management skills
- Customer-service orientation and attitude
- Creative thinking, self-direction and initiative
- Ability to thrive in dynamic and high-pressure environment
Responsibilities
The successful individual in this key role will be responsible for:
- Ensures network availability and uptime across all AMERISAFE data and voice networks
- Responsible for the security of all AMERISAFE networks, both physically and programmatically
- Responsible for designing, planning, configuring, and implementing network-related expansions, upgrades, replacements, and enhancements
- Responsible for the development and maintenance of all network-related documentation and drawings
- Responsible for AMERISAFE telecommunications
- Responsible for responding to and troubleshooting network-related incidents to include diagnosing and repairing
- Assists with research of IT infrastructure-related projects as requested